Working with Orders / Monitor Outstanding Orders
Parent topic: Monitor Outstanding Orders

Opening orders

  1. Click the desired certificate number from the Cert. No. column.
  2. The work item items open in a separate internet window. This window allows you to perform the following:
    • Add a note, attachment, or rush to the specific work order.
      Note: This option is only available if the customer is contracted for it.
    • Edit the service level, borrower, loan number, loan status, or resources for the specific work order.
    • Review the Determination Information
    • Review the Order Info
    • Enter Flood Information and Process or Save order
    • Review the Input Address
    • Review the Matched Address
    • Enter an RFI (Request for Information)
Parent topic: Monitor Outstanding Orders
WKFS